Returns & Exchanges
At Matador, we stand by the quality of our craftsmanship and want you to be completely satisfied with your purchase. If your fit isn't perfect, we offer a seamless 30-day return and exchange window for all unworn items in their original condition.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside your package.
Pack and Ship
Securely pack your items in their original packaging and drop the parcel off at any authorized carrier location.
Receive Your Refund
After our team inspects the returned goods, we will process your refund or ship your new exchange size within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing